ARISKA LAILIS SUWANDI; DIDIK SUGENG WIDIARTO; ZULAIKHA. Qualitative Content Analysis of Audience Engagement on Indosat Ooredoo Hutchison Instagram Reels: Dominance of Service Complaints in Two-Way Communication. Indonesian Journal of Contemporary Multidisciplinary Research, [S. l.], v. 5, n. 4, p. 653–670, 2026. DOI: 10.55927/modern.v5i4.59. Disponível em: https://journalmodern.my.id/index.php/MODERN/article/view/59. Acesso em: 24 aug. 2026.