Ariska Lailis Suwandi, Didik Sugeng Widiarto, and Zulaikha. 2026. “Qualitative Content Analysis of Audience Engagement on Indosat Ooredoo Hutchison Instagram Reels: Dominance of Service Complaints in Two-Way Communication”. Indonesian Journal of Contemporary Multidisciplinary Research 5 (4):653-70. https://doi.org/10.55927/modern.v5i4.59.